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Upcoming Event - February 17, 2010
Using IT to Transform Care Models from 'Registration to Welcome'
Speaker:
Judy Dewsbury
Manager, Patient Access
Southlake Regional Health Centre
Keynote Summary
The centralization of patient registration and scheduling, introduction of web-based electronic pre-registration, and confirmation of registration through kiosks at main entry points into the hospital has allowed Southlake to streamline the patient's first few minutes at the hospital to allow them to quickly proceed to their point of care. At the same time, Southlake has been able to realize several key outcomes: the reduction of registration data errors and the reduction of registration staff required at the hospital.
In this session, Judy will describe her thought process behind realizing this vision, her experience in implementing the solution, and some of the technical hurdles she has been able to overcome.
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Health care in Canada is a $105 billion industry – one of
our country's largest expenditures. Of this, $2 billion to $3 billion
is spent on information technology (IT) annually. IT allows for
greater communication and information sharing among patients, caregivers,
and policymakers. IT also improves the accessibility and quality
of health services and significantly increases the efficiency of
the whole health care system.
Recognizing the potential impact, there is growing IT interest
and investment in health care by vendors and users. This has led
to many technology and policy innovations in the last few years
– innovations that have demonstrated a marked benefit in quality
and efficiency.
Ottawa has an established IT industry and a large life sciences
community. There are many examples of successful adoptions of IT
in the provision of health care and in clinical research. The purpose
of this seminar series is to facilitate the exposure and exchange
of experiences and ideas.
The seminars are targeted at health care providers, policymakers,
IT entrepreneurs, technology developers, and students. The focus
is on technologies that have actually been implemented; IT infrastructure
development efforts and their costs/benefits; technology adoption
experiences; and new public initiatives to support IT in health
care. Speakers represent a cross-section from the life sciences
community including vendors and developers of technology, researchers,
and public officials.
2009-2010 Program Committee Members:
Khaled El Emam, CHEO RI and University of Ottawa;
Alan Forster, Ottawa Hospital; Michael Martineau, Independent Consultant;
Michael Power, Independent Consultant; Tyson Roffey, Children's Hospital of Eastern Ontario; Jay Mercer, MD Physicians Services, CMA, University of Ottawa and Central Ottawa Family Health Organization; Hinda Mirza, Ontario Centres of Excellence (OCE); Karen Robb, OCRI Life Sciences
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